Frequently Asked Questions
Get answers to common questions about Prize. Can't find what you're looking for? Contact us directly.
For Veterans
Questions about using Prize as a veteran
Yes, 100% free, forever. Veterans never pay anything to use Prize. We monetize by serving the organizations that support veterans, not by charging veterans or selling their data.
You always control what information is shared and with whom. No data is shared without your explicit consent. We use AES-256 encryption and undergo regular professional penetration testing. We never sell your data to third parties.
Every organization on Prize goes through a manual review process. We use a proprietary quality scoring algorithm based on data completeness, responsiveness, and consistency. Low-quality or predatory organizations cannot buy their way onto the platform.
No. You initiate every connection. Organizations cannot contact you first—they can only respond after you explicitly choose to connect with them and consent to share your information.
Prize covers all major transition pillars: employment and career coaching, mental health and healthcare, education and training, housing assistance, benefits navigation, legal services, and more.
For Organizations
Questions about partnering with Prize
Prize isn't a listing, it's an operating layer. You receive qualified, consented connection requests with structured intake data. You get response-time tracking, status progression visibility, and exportable impact reporting. This helps you improve intake efficiency and demonstrate outcomes.
No. Prize has no boosted placement and no pay-to-win. Relevance and quality determine visibility, not budget. This protects veterans and ensures the best organizations are recommended regardless of their marketing budget.
Veterans are matched based on their needs, location, and goals. Our matching system considers your organization's specialties, service areas, and quality scores. We're continuously improving our AI/ML matching to improve relevance.
Starter plans include monthly snapshots showing connections received, accepted, response times, and status distribution. Pro plans add lifecycle analytics, quarterly outcome summaries, cohort comparisons, and exportable CSV/PDF reports.
During the 30-60 day pilot, you get full access to your subscription tier. We track defined success metrics together, including accepted connections, response times, and status progression. We have check-in calls at Day 14, 30, and 45/60.
Still have questions?
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